Privacy Policy

Introduction

Safari Technologies Pte. Ltd. ("we", "us", or "our") operates WhatSched, a WhatsApp message scheduling service. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

By using WhatSched, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Session Data

We use browser cookies to maintain your session. A unique session identifier (UUID) is stored in your browser to associate your data with your session. No account creation or personal registration is required.

WhatsApp Connection Data

When you connect your WhatsApp account, we store your WhatsApp phone number, connection status, and the credentials necessary to maintain your WhatsApp Web session. This allows us to send scheduled messages on your behalf.

Message Data

We store the scheduled messages you create, including recipient phone numbers, message content, and scheduled delivery times. This data is necessary to deliver your messages at the specified times.

Contacts

When you connect WhatsApp, we may sync your WhatsApp contacts to help you select message recipients. Contact data is associated with your session and not shared with third parties.

Analytics Data

We use PostHog to collect anonymous usage analytics to improve our service. This may include pages visited, features used, and general usage patterns. This data is aggregated and does not personally identify you.

How We Use Your Information

We use your information to:

• Deliver scheduled WhatsApp messages at your specified times
• Maintain your WhatsApp connection session
• Display your contacts for recipient selection
• Improve and optimize our service
• Provide customer support when requested

Third-Party Services

We use the following third-party services:

Supabase

We use Supabase to store your session data, messages, and contacts. Supabase provides secure, encrypted database storage.

WhatsApp (Meta)

WhatSched connects to WhatsApp Web to send messages on your behalf. Your use of WhatsApp through our service is also subject to WhatsApp's Terms of Service and Privacy Policy.

PostHog

We use PostHog for anonymous product analytics to understand how users interact with our service.

Cookies and Local Storage

We use a session cookie to identify your browser session. This cookie contains only a unique identifier and does not contain any personal information. The cookie is essential for the service to function and cannot be disabled while using WhatSched.

Data Retention

Your session data, messages, and contacts are retained while your session is active. Sessions that have been inactive for an extended period may be automatically deleted. Sent message records are retained for your reference but can be deleted upon request.

Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted database storage and secure API communications. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request a copy of your data
• Deletion: Request deletion of your data
• Correction: Request correction of inaccurate data
• Portability: Request your data in a portable format

To exercise these rights, please contact us at hello@whatsched.com.

Children's Privacy

WhatSched is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Safari Technologies Pte. Ltd.
Email: hello@whatsched.com